February 2011
On February 2011, Innovis started its first entity in Africa, in Kenya and was given a deployment project with Nokia. By April 2013, Innovis became the most preferred vendor for Nokia in Kenya for all network deployment and NPO projects.
2016
Since 2016, Innovis is also the most preferred vendor for network deployment for Huawei Kenya.
February 2019
In February 2019, Innovis was selected by Nokia as the FLM and NOC partner for Airtel Managed Services contract. The scope for the contract includes Managed Services for Airtel existing network as well as passive infrastructure at core sites, apart from running a 24×7 NOC for alarm monitoring and fault management for RAN, transmission, CS and PS Core nodes. The network comprises 2G, 3G and LTE RAN equipment from Nokia, transmission equipment from multiple vendors including Nokia, ALU, Ericsson, Huawei and Ceragon, while core is provided by ZTE.
August 2019
In August 2019, Innovis further secured the contract to manage the transition and operations of Telkom Kenya ?s network which later merged with Airtel Kenya.
Key Customers
Airtel is an Indian global telecommunications services company based in New Delhi, India. It operates in 19 countries across South Asia and Africa. Airtel provides GSM, 3G and 4G LTE mobile services, fixed line broadband and voice services depending upon the country of operation. It is the largest mobile network operator in India and the third largest in the world with 325 million subscribers
Airtel Kenya is the second-largest mobile network provider in the country, with an estimated 10 million subscribers.
Nokia Networks (formerly Nokia Solutions and Networks (NSN) and Nokia Siemens Networks (NSN)) is a multinational data networking and telecommunications equipment company headquartered in Espoo, Finland, and wholly owned subsidiary of Nokia Corporation. It started as a joint venture between Nokia of Finland and Siemens of Germany known as Nokia Siemens Networks. Nokia Networks has operations in around 120 countries.
Key Objectives:
- Improvement of Network Availability and KPIs
- Maintaining a very responsive maintenance team
- Running a very efficient and effective NOC operation
- Ensuring timely preventive and corrective maintenance
- Ensuring timely preventive and corrective maintenance
Solution Delivered
Innovis has never missed any key SLA since beginning of the contract.
More than 99.7% network availability achieved month on month.
- Innovis rendered Managed Services for the client?s 2500 sites spread across the expanse of Kenya. Our reliable on-going maintenance ensured 24 x 7 x 365 network availability and ensured that the client?s network was continually supported with the necessary spares.
- Field level maintenance (Preventive and corrective maintenance)
- 24*7 NOC operation ? alarm monitoring, fault management, performance reporting
- Maintenance Management – Alarm reporting, 1st line / level corrective maintenance
